Terms & Conditions

 

About the Botanical Prints

The Photographs and Art are printed on Fine Art paper from Hahnemuhle on an Epson P800 with high quality pigment ink designed for long term durability.

Be sure to frame the prints behind glass for optimal protection from UV fading.


Shipping & Returns

Shipping

We ship worldwide!

Please make sure your shipping address is up to date and correct. 

Your order will be send as soon as possible after the payment has been received. 

Inside the Netherlands delivery time is 2-5 working days, Inside Europe 5-7 working days and International orders will be delivered within 5-14 working days. All International parcels have a tracking number, which is sent to you in a confirmation email after shipping. 

If you buy more than one item, checkout will combine shipping automatically. 

If your purchase is intended as a gift, please leave a message in the โ€œAdditional Informationโ€ field. A personal note with your message can be included.

Please note international delivery times will vary depending on location and may attract import costs if outside the EU.

Returns

I gladly accept returns, exchanges and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped

Returns and exchange details

I want you to be happy with your purchase. If you would like to return a purchase, please contact me immediately by email for a return authorization. Be aware that I don't accept returns from custom orders. If you have any questions about this refund policy do not hesitate to contact me.

I accept returns within 14 days after delivery. To approve the return it is important that this is in perfect condition and in the original packaging. The shipping costs for returning the package will be yours. As soon as we have received your package your money will be refunded.

If the item has been damaged in transit I will resend your order if possible or refund the cost of the item (not the shipping cost). In case of damage during transit, please contact me immediately and send me photographs of the damage so I can make a complaint with the postal service.

All prices are listed in Euro.

 

Payment

Payment should be made at the time the order is placed. I will contact the buyer acknowledging the sale and shipment plan. If the buyer does not respond within 72 hours, the sale will be cancelled and all items will be reposted.

I accept Paypal, creditcard (via Stripe), iDeal (Netherlands) and bank transfers. Once I've confirmed that your payment has cleared, your item(s) will be created and shipped. 

Bank account:
Bank: ING Bank N.V.
IBAN/SEPA: NL98 INGB 0004 6070 17
BIC: INGBNL2A
Beneficiary Name: jt design

VAT NL172344852BO1
KVK 27319692

 

Questions about your order?

Please contact me if you have any problems with your order.